Thank you for shopping at neatshift.org. We hope you are satisfied with your purchase of car seat gap filler strips. If you are not satisfied with the product you received, you can apply for a return according to the following return and refund policy.
1. Return Period
You can apply for a return within 30 days of receiving the product.
We may not be able to accept return requests after 30 days, unless otherwise stipulated by applicable law.
Please contact us first to confirm the return. Packages returned without confirmation may not be processed promptly.
2. Return Requirements
To qualify for a return, the returned product must meet the following requirements:
The return request must be submitted within 30 days of receipt;
The product must be in reasonable returnable condition;
The product should be in its original packaging if possible;
The product and its accessories should be complete;
The product must not have any obvious damage caused by improper use, modification, or human error;
Please provide your order number or other information that can confirm the order when returning the product.
If the product is obviously used, damaged, or missing important accessories, we may determine whether it qualifies for a refund based on the actual situation.
3. Return Address
Once a return is confirmed, please send the eligible items to the following address:
Return Address:
NEATSHIFT LLC
800 MINOR ST 202
SANJACINTO CA 92583
Please do not send items back to any other address without confirmation.
4. Return Shipping
We recommend customers choose a shipping method with package tracking and keep all shipping receipts and tracking information safe until the return is complete.
After the items are returned, we will inspect them to confirm they meet the return requirements of this refund policy.
5. Refund Processing Time
Once the returned items are received and inspected, if they meet the refund requirements, we will typically process the refund within approximately 3 business days.
The refund will be processed via the original payment method. Actual arrival time may also be affected by processing times at your bank, credit card company, or payment service provider.
6. Product Issues or Incorrect Orders
If you receive a product that is visibly damaged, incorrect, or does not match your order, please contact us as soon as possible, providing your order information and details of the product.
We will assist you with returns, refunds, or other appropriate solutions based on the specific circumstances.
7. Circumstances Where Returns Are Not Acceptable
A refund may not be possible in the following situations:
The return period has expired (more than 30 days); the product is damaged due to improper use; the product has been modified without authorization; the product is missing important accessories; the product cannot be confirmed as related to your order on this website; the product has not been returned in accordance with return requirements.
The specific circumstances will be determined based on the actual condition of the product and applicable laws.
8. Contact Us
If you need to request a return, check your refund status, or have any questions about this refund policy, please contact us:
NEATSHIFT LLC
Return Address:
800 MINOR ST 202
SANJACINTO CA 92583
Email: [email protected]
Phone: 2136008542
Please provide your order number when contacting us so we can track your order and assist with processing more quickly.
